ScalableOS

5 days ago

Service Delivery Manager

New RemoteAPACFull-time

Service Delivery Manager maintaining accurate technical account documentation (assets, configurations, licenses, workflows) in ITGlue and managing operational health for a portfolio of client accounts. Supports Account Managers on larger accounts with reviews, renewals, and reporting, and fully owns smaller client relationships. MSP background and ConnectWise experience are pluses.

6 days ago

Automation Engineer

New RemoteAPACFull-time

AI Analytics API Automation Azure +19 skills

SUMMARY The Automation Engineer is responsible for identifying, designing, and implementing automation solutions that streamline internal business processes and enhance the services delivered internally and externally.…

New RemoteAPACFull-timeLead

last week

L3 Cloud Operations Engineer

Active Directory Automation Azure Azure AD BGP +39 skills

ScalableOS is hiring a senior L3 Cloud Operations Engineer in Makati to act as the top escalation point for its service desk, handling complex Azure, Office 365, Windows Server, networking (FortiGate, Meraki, Cisco), and VMware incidents for hedge fund and financial services clients. The role also mentors L1/L2 engineers, leads major incident response, drives automation with PowerShell, and owns J

last week

Business Operations Manager

SUMMARY We are seeking a Business Operations Manager (EOS Program Manager) to own and drive the organization's operating cadence within an EOS environment. This role is responsible for ensuring strategic priorities…

Marketing Admin

Email Marketing Lead Generation Marketing Automation

SUMMARY The Marketing Administrator provides administrative and operational support to the marketing team. This role is responsible for coordinating marketing activities, maintaining marketing databases, organizing…

Intelligent Automation Engineer

Acceptance Criteria AI Authentication Automation Azure +16 skills

SUMMARY The Intelligent Automation Engineer is a hands-on individual contributor responsible for the full lifecycle of document intelligence and AI solutions. The role discovers client needs, recommends practical…

Security Engineer

RemoteAPAC

Automation EDR Firewall Help Desk Nist +3 skills

SUMMARY As a Security Engineer , you will be responsible for provisioning, managing, and ensuring optimal operation of company managed solutions, including but not limited to endpoint protection, vulnerability…

RemoteAPACFull-timeSenior

Senior Infrastructure Engineer

Active Directory Automation Azure Cloud Entra ID +12 skills

Senior client-facing engineer at a managed services provider who designs and delivers infrastructure projects end to end — Microsoft 365/Azure and tenant migrations, networking, security, virtualization, and backup/DR — for client environments. Requires deep Microsoft cloud, virtualization, and networking skills, with a permanent night shift, work-from-home arrangement.

NOC Team Manager

ITIL Linux Performance Management Service Desk Stakeholder Management +1 skills

SUMMARY You'll manage your shift's NOC Engineers directly no layer in between. Day-to-day technical ownership of the queue stays with a rotating Duty Lead among the engineers; your job is making sure the right…

Data Engineer

APAC

AI Analytics API Automation Azure +23 skills

Design and maintain scalable ETL/ELT data pipelines and medallion architecture solutions. You will integrate client source systems (ERP, CRM, SaaS), develop data models, and ensure data quality using technologies like SQL, Python, PySpark, and Microsoft Fabric or Azure Data Factory.

Open 17d RemoteAfricaFull-time

Analyst, Enterprise Service Desk (HC)

South Africa

Remote Level-1 enterprise service desk analyst acting as the first point of contact for IT support: answering phone/ticket queues, troubleshooting desktop, software, network, and hardware issues, and resolving or escalating per documented procedures. Core stack centers on Microsoft/Windows environments, Office, VPN, VMware/Citrix, networking, and backup tools, on a permanent night shift with on-ca

Citrix Cloud Cybersecurity DHCP DNS +5 skills

Open 17d RemoteFull-timeLead

Team Lead, Enterprise Service Desk (HC)

Remote Team Lead for an enterprise service desk: acts as the technical escalation point for Tier 1/2 analysts, works tickets against SLAs, mentors staff, and coordinates with Tier 3/SME teams. Core stack includes ServiceNow ITSM, Microsoft 365/Intune, Windows Server, Entra ID/Active Directory, Citrix, and virtualization/networking tools.

Active Directory Cisco Citrix Entra ID Hyper-V +7 skills

Open 17d RemoteAfrica, APACFull-time

Analyst, Enterprise Service Desk (HC)

Level 1 IT service desk analyst serving as the first point of contact for client support requests via phone, email, and ticketing system. Troubleshoots desktop, software, network, and hardware issues in Microsoft environments (Windows, Office, VMware, Citrix, VPN), resolving or escalating tickets, on a permanent night-shift schedule from home.

Citrix Cloud Cybersecurity DHCP DNS +5 skills

Open 19d RemoteAPACFull-time

L2 Helpdesk Technician

Active Directory DHCP DNS Entra ID Firewall +9 skills

Level 2 technician resolving escalated IT and VoIP issues across endpoints, Windows Server, networks, and hosted voice systems for multiple MSP clients. Day-to-day covers complex troubleshooting, phone/call-flow provisioning, vendor coordination, coaching L1 techs, and documentation, done from home on a permanent night shift.

Open 24d RemoteAPACFull-time

4 weeks ago

AI Platform Support Technician

AI API ChatGPT Git JSON +4 skills

SUMMARY We are looking for an AI Platform Support Engineer with a strong IT/application support background and hands-on experience troubleshooting APIs, integrations, logs, and AI/LLM tools. The role will serve as the…

Open 24d RemoteAPACFull-time

4 weeks ago

AI Program Manager

AI Automation Certified ScrumMaster PMP Professional Scrum Master +1 skills

A program manager who leads AI capabilities end to end — from business need through pilot, evidence-based go/no-go gate reviews, rollout, hypercare, and handoff to a named operational owner. Requires 5+ years delivering software/technology programs, governance experience, and permanent night-shift overlap with US-based stakeholders.

Open 32d RemoteAPACFull-timeSenior

last month

SR. Network Engineer

Automation BGP Firewall Juniper Linux +6 skills

SUMMARY The Senior Network Engineer is responsible for designing, implementing, maintaining, and troubleshooting enterprise and datacenter network infrastructure. This role serves as a senior technical resource and…

Open 32d RemoteAPACFull-timeSenior

last month

Sr. Technical Analyst

Ccna Cisco Cloud DHCP DNS +6 skills

SUMMARY The Sr. Technical Analyst serves as the primary point of contact for customers requiring support for Unified Communications as a Service (UCaaS), VoIP, and related collaboration services. This role operates in…

Open 40d RemoteAPACFull-timeSenior

last month

Senior Systems Engineer (Level 2 Systems Engineer)

Automation AWS Azure Azure AD Bash +10 skills

SUMMARY The Senior Systems Engineer is responsible for leading complex or multi-phase project installations assigned by the Service Coordinator, as well as overseeing responses to client-wide IT emergencies. This role…