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Reviews and audits customer engagement chats across LiveChat, Telegram, and WhatsApp, scoring conversations for quality, sales effectiveness, and compliance, then coaches agents and reports quality/KPI trends. Requires 1+ years in QA or senior customer service/sales and written fluency in English, Malay, and Mandarin.
Build What's Next with Us At SEAhub Asia, your career isn't just a job — it's a launchpad. We move fast, think big, and build futures together. What's waiting for you here? Remote-first roles built for…
Entry-level (0–1 year) data analyst supporting the data analytics team with data validation, report generation, dashboards, and ad-hoc analysis. Day-to-day work relies on SQL, Excel, and visualization tools like Power BI or Tableau, with Python as a bonus.
Junior Data Analyst at SEAhub Asia in Kuala Lumpur supporting the data analytics team: validating data, preparing reports and dashboards, monitoring business metrics, and delivering basic analysis using SQL, Excel, and BI tools (Power BI/Tableau), with Python as a plus.
A quality assurance and training role (not a software engineering job): the person reviews telemarketing sales calls for quality and compliance, coaches agents one-on-one and in workshops, analyzes call/KPI data, and runs sales training programs. Tools mentioned include QA tools, CRM systems, and sales analytics software.
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