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Select VoiceCom

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Company facts

Founded
2008
Headquarters
Philippines
CEO
Mark Alan Shapiro

About

Select VoiceCom is a leading business process outsourcing (BPO) company strategically headquartered in the Cebu IT Park, Philippines. Established in 2008, the company has grown to become a trusted partner for businesses across the United States, Australia, and beyond, offering comprehensive call center and contact center solutions tailored to meet diverse client needs. As an American-owned and Australian-managed company, Select VoiceCom brings a unique blend of expertise and cultural understanding to its outsourcing partnerships. With over 1,500 seats of capacity and a dedicated team of more than 1,000 seasoned professionals, the company delivers cost-effective, performance-driven solutions that help businesses enhance efficiency, reduce operational costs, and achieve strategic objectives. The company's service portfolio spans inbound and outbound call center solutions, back-office support, technical help desk services, lead generation, appointment setting, and AI-powered solutions. Select VoiceCom serves clients across multiple industries including healthcare, insurance, legal, retail, e-commerce, financial services, telecommunications, real estate, and more. Committed to excellence and innovation, the company maintains rigorous security standards with certifications including PCI DSS, SOC2, ISO 27002, and HIPAA compliance, ensuring the highest level of data protection for its clients.

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