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Empowering Wellness, Transforming Lives Optima Medical Management Group is dedicated to enhancing the quality of life by promoting wellness. At Optima MMG and all of its divisions: Serene Health, Community Support, and…
Tier 1 IT help desk support specialist at a healthcare organization (Serene Health / Optima Medical Management Group): the first point of contact for hardware, software, network, and account issues, owning tickets from intake to resolution while supporting Windows, Microsoft 365, Active Directory, and end-user devices in Sacramento, CA.
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