Servpro
Emergency restoration and cleaning services for homes and businesses.
Company facts
- Founded
- 1967
- Employees
- 4,391
- Headquarters
- United States
- CEO
- Brett Ponton
- Type
- Private
- Funding
- Private Equity · $1B · 2019
- Subsidiaries
- Servpro Franchisor, LLC
About
Our customers often face the overwhelming stress and disruption that comes with unexpected property damage, whether it's from a fire, water, or a storm. That's why at Servpro, we're dedicated to minimizing that interruption and quickly making it 'Like it never even happened.' We understand that when disaster strikes, homeowners, businesses, and even insurance providers need a reliable partner to respond with unparalleled service excellence. For over 50 years, Servpro has been that trusted leader in the cleanup and restoration industry. Our journey began in 1967 when Ted and Doris Isaacson started Servpro as a painting business in Sacramento, California. Recognizing the need for specialized cleanup and restoration, they transformed the company into a franchisor, selling the first Servpro franchise in 1969. This customer-centric approach, focusing on providing expert restoration and cleaning services, allowed Servpro to grow steadily. We understand that a commercial property's appearance speaks volumes to clients, and when the need arises for professional cleaning or emergency restoration, our highly trained professionals have the expertise to help. Similarly, for homeowners, we strive to make their house feel like home again after damage occurs. Our commitment extends to working closely with insurance companies to help manage the claims process and paperwork, ensuring a stress-free experience for our customers. With a nationwide system of over 2,200 qualified franchises in the United States and Canada, no damage is too large or too small. We are available 24/7 because emergencies don't keep business hours, and our Customer Care Center is always ready to take your call. Our highly trained professionals are equipped with the knowledge to restore property, thanks to initial and ongoing training at Servpro's corporate training facility and regular IICRC-industry certifications. This dedication to service and expertise has earned us the trust of the insurance industry and countless homeowners and businesses.