Servus Credit Union

About

Servus Credit Union is a member-owned, community-based financial institution headquartered in Edmonton, Alberta, Canada. With roots dating back to 1938, it has grown to become Canada's largest credit union by total assets as of May 2024, following a merger with connectFirst Credit Union. The organization serves over 500,000 members across Alberta through a network of more than 140 branches in over 80 communities, complemented by online, mobile, and telephone banking services. Servus provides a comprehensive suite of financial products and services for personal and business members, including loans, deposits, investments, financial planning, insurance, and commercial services. A core principle of Servus Credit Union is its commitment to its members and their financial well-being, operating under the noble purpose of 'shaping member financial fitness.' Unlike traditional banks that distribute profits to shareholders, Servus shares its profits with its members through its Profit Share® program, which includes patronage cash payments and common share dividends. In 2024, the credit union distributed $88 million in profits to its members. The organization emphasizes local decision-making and a community-focused approach, actively investing in the communities it serves. Servus has been recognized for its performance and workplace culture, including being named one of Canada's Best Managed Companies for over 20 consecutive years and appearing on Forbes' list of World's Best Banks. The credit union is also focused on modernizing its services, having recently enhanced its digital banking platforms and undertaken enterprise-wide infrastructure modernization projects to improve application performance and simplify IT operations.