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Own the voice-channel roadmap, shaping conversational AI, IVR, and contact-center experiences to improve customer outcomes and agent efficiency while collaborating with vendors and internal teams.
The Senior Manager, Finance & Analytics serves as a strategic leader responsible for shaping forecasting methodology, driving analytical strategy, and influencing business decisions across multiple functional…
Job Purpose At SquareTrade, ensuring a seamless customer experience is of utmost importance. A critical aspect of that goal is ensuring that SquareTrade’s operations, customer journeys and product documentation comply…
Designs and deploys AI-enabled automation workflows to streamline business processes, reduce errors, and improve operational efficiency in claims and service workflows using low-code tools, scripting, and data analysis.
We are seeking a strategic, data-driven Channel Insights Manager to join our Operations and Supply Chain organization. This role is accountable for driving performance visibility, partner outcomes, and cross-functional…
Senior Analyst develops and optimizes supplier partnership strategies to improve cost efficiency, supply chain resilience, and customer outcomes, using advanced analytics and cross-functional collaboration.
Senior Analyst in Growth Strategy transforms retail partnership data into actionable insights using advanced analytics, AI tools, and automation to drive growth and strategic decisions for a major retail partner.
Senior Software Engineer builds and maintains scalable microservices and APIs in a fast-paced Agile XP environment using Java, Spring Boot, and Kafka, while collaborating with cross-functional teams to deliver high-performance solutions.
The FP & A team combines the functions of financial planning, business intelligence, and advanced analytics. We take an end-to-end view of the business financially and operationally, providing actionable insights…
We are looking for a highly analytical and technically skilled Insights Analyst to join our Service Strategy & Operations Team. The role is responsible for leveraging data, automation, and business intelligence…
Our leading-edge Agile team in the engineering group is looking for a motivated and energetic Senior Software Engineer who is eager to learn and make big changes to our mission critical applications. This is an…
We are seeking a Senior Strategy Analyst, Service Innovation to support service strategy and innovation initiatives within our Operations and Supply Chain organization. This role focuses on identifying unmet customer…
At SquareTrade, we help our customers when they need us most. As the market leader in protection plans, we touch the lives of millions of people across the world. Our success comes from delivering great service to our…
We are looking for a highly analytical and results-oriented Insights Analyst to join our Operations and Supply Chain team. The role is responsible for independently driving complex analysis, uncovering actionable…
The Software Managing Engineer puts the system user at the center of everything they do; ensuring that users receive the most value out of the products being developed. The Software Managing Engineer is a hands-on…
At SquareTrade, Inc. d/b/a Allstate Protection Plans (“Allstate Protection Plans”), we help our customers when they need us most. As the market leader of protection plans, we touch the lives of millions of people…
We are looking for an energetic and enthusiastic Compliance Analyst based in Brussels to join our European team. As Compliance Manager, you'll support SquareTrade’s European team by assisting with regulatory…
The Claims Experience Manager is responsible for ensuring that SquareTrade Europe’s claims management organization is performed effectively and efficiently, creating good customer outcomes and in compliance with the…
We are looking for a commercially minded Growth Manager to drive programme performance across one of our core European markets. This role is about shaping how our programme is executed in the market: influencing…
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