L3 Product IT Support Engineer at Station Satcom in Mumbai handles escalated tickets, critical incident management, vendor coordination, and RCA reporting, working with L1/L2 teams to resolve complex issues within SLA and maintain service continuity. Requires strong L3 IT support, ticketing/SLA knowledge, and communication skills; ITIL certification preferred.
Sign in to see your match
Connect over MCP — free, no account needed to search.