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Stefanini Latam is hiring a Help Desk Lead (Senior) in Miraflores, Peru to run and supervise help desk operations, set customer support standards, track and report on team productivity, and train help desk analysts. Requires ITIL certification and 3 years of experience managing help desk services.
L1 help desk analyst in Medellín providing first-line technical support to end users by phone, email, or in person — troubleshooting Windows, Microsoft Office, and hardware issues, resetting passwords, and logging incidents in a ticketing system on rotating shifts.
¡Sé parte de Stefanini! En Stefanini somos más de 30.000 genios, conectados desde 41 países, haciendo lo que les apasiona y co-creando un futuro mejor. ¡Seguro no te quieres quedar fuera! ¡ On-Site Technical Support L2…
Senior Project Manager at Stefanini in Lima leading end-to-end delivery of a strategic technology transformation project — planning the roadmap, coordinating a multidisciplinary dev/QA/infra team, tracking scope, risks and costs in Jira, and reporting to the corporate client. Needs 5+ years as a tech PM with Scrum/Kanban and traditional methodologies.
¡Sé parte de Stefanini! En Stefanini somos más de 30.000 genios, conectados desde 41 países, haciendo lo que les apasiona y co-creando un futuro mejor. Responsabilidades: Brindar soporte técnico de primer nivel a los…
Application Support Engineer, Brindar soporte funcional y operativo a aplicaciones relacionadas con procesos bancarios y análisis de información, asegurando la continuidad de los servicios, la correcta atención de…
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