Sureserve

About

Sureserve Group is a prominent UK-based provider of energy and compliance services, primarily catering to the social housing sector. Established in 1988 and formerly known as Lakehouse plc, the company has grown to become a key partner for local authorities and housing associations across the United Kingdom. In 2023, Sureserve was acquired by the private equity firm Cap10 Partners in a public-to-private transaction, marking a new chapter in its strategic development. The group's core mission is to deliver essential and affordable solutions that ensure homes are safe, warm, and compliant with regulatory standards. It plays a significant role in the UK's decarbonisation agenda by focusing on energy efficiency and the transition to sustainable energy sources. The company's service portfolio is extensive and is structured around two main divisions: Energy Services and Compliance. The Energy Services division focuses on improving energy efficiency through the installation of insulation (cavity wall, loft, external wall), renewable technologies such as solar panels and air source heat pumps, and smart metering services. The Compliance division ensures the safety and well-being of residents by providing comprehensive services for gas heating systems, fire safety, electrical systems, water hygiene (including legionella control), and lift maintenance. With a workforce of nearly 4,000 employees operating from numerous offices across the UK, Sureserve is committed to delivering high-quality service, fostering innovation, and making a positive impact on the communities it serves. This commitment is underpinned by a strong focus on customer service, safety, and employee development, including a robust apprenticeship program to cultivate future talent.