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Talkdesk

Provides AI-powered cloud software for contact center automation.

H-1B sponsor history — This employer has had H-1B petitions approved by USCIS in the last five fiscal years, per the USCIS H-1B Employer Data Hub. The approval belongs to the employer and is not a commitment to sponsor this role.
Discussion
aienterprise-software
https://talkdesk.com ↗ LinkedIn ↗

Company facts

Founded
2011
Employees
1,500
Headquarters
United States
Type
Private
Funding
Series D · $230M · 2021
Subsidiaries
VRH Real s.r.o., Talkdesk U.K. Limited

About

Talkdesk is an enterprise cloud contact center that helps IBM, Trivago and 1,800+ other enterprises improve customer satisfaction and agent productivity. Talkdesk empowers companies to continuously improve customer experience. It is easy to set up, use and adapt. A “leader” in Gartner’s Contact Center as a Service Magic Quadrant, Talkdesk offers ongoing innovation, superior call quality and instant integration to the most popular business applications. Join our World-Class Team At Talkdesk, sales is the lifeblood of our business. It represents all that our company embodies: Innovation, tenacity, creativity, inspiration, hard work, innovation, and fun.

42 jobs
Talkdesk
3 hours ago

Senior Software Engineer I

NewBe an early applicant EuropeSenior
Portugal

Senior software engineer at Talkdesk (a customer experience automation/CCaaS company) designing and maintaining cloud-based microservices and APIs in small agile teams, with peer code reviews and continuous deployment. Core stack: Kotlin, Java, Spring Boot, Kafka/RabbitMQ, and stores like PostgreSQL, Redis, and Elasticsearch.

Agentic AI Agile AI API Automation +18 skills
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Talkdesk
3 days ago

Manager, Solutions Engineering Commercial

NewBe an early applicant RemoteNorth America
United States

We are looking for an experienced Manager, Solutions Engineering - Commercial to lead and grow a high-performing team of Solutions Engineers (SEs) in our Commercial Vertical. This is a Pre-sales team leadership role ,…

Agentic AI AI Automation Cloud Go-to-Market +2 skills
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Talkdesk
3 days ago

Enterprise Account Executive, Healthcare & Life Sciences

NewBe an early applicant North AmericaContract
United States

Responsibilities: Responsible for new business development within large enterprise accounts and closing of opportunities within the Healthcare & Life Sciences industry Foster and expand the company’s relationship…

Agentic AI AI Automation Business Development Cloud +2 skills
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Talkdesk
2 views 4 days ago

Channel Manager - Benelux

Open 30d Europe H-1B sponsor history — This employer has had H-1B petitions approved by USCIS in the last five fiscal years, per the USCIS H-1B Employer Data Hub. The approval belongs to the employer and is not a commitment to sponsor this role.
Netherlands

Responsibilities: Build and cultivate lasting, meaningful relationships with the Talkdesk channel partner community, including SaaS SIs, telecom master agents, VARs, and other consultants / resellers Focus 70% of your…

Agentic AI AI Automation Cloud Go-to-Market +2 skills
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Talkdesk
2 views 5 days ago

Corporate Counsel

Open 81d RemoteNorth America H-1B sponsor history — This employer has had H-1B petitions approved by USCIS in the last five fiscal years, per the USCIS H-1B Employer Data Hub. The approval belongs to the employer and is not a commitment to sponsor this role.

Provide legal guidance on U.S. employment law, draft policies, and manage litigation for a global AI-driven customer experience automation company.

Agentic AI AI Automation Cloud Performance Management
179K – 270K $
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Talkdesk
5 days ago

Senior Solution Consultant - FSI

New RemoteWorldwideSenior

As a Senior Solutions Consultant within Talkdesk's Professional Services (PS) organization, you will provide a white-glove experience and drive the implementation of cutting-edge CXA and CCaaS solutions that align…

Agentic AI AI API Automation Cloud +11 skills
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Talkdesk
4 views 2 weeks ago

Software Engineer II - Mobile Developer

APAC H-1B sponsor history — This employer has had H-1B petitions approved by USCIS in the last five fiscal years, per the USCIS H-1B Employer Data Hub. The approval belongs to the employer and is not a commitment to sponsor this role.
India

The Software Engineer II will design and maintain high-quality features for Android and iOS applications using Kotlin Multiplatform, while leveraging AI-assisted development tools to accelerate coding and testing. The role involves working in an agile environment to build scalable, user-friendly solutions for customer experience automation.

Agentic AI Agile AI Android Automation +20 skills
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Talkdesk
3 views 2 weeks ago

Senior Software Engineer I - Mobile Developer

APACSenior H-1B sponsor history — This employer has had H-1B petitions approved by USCIS in the last five fiscal years, per the USCIS H-1B Employer Data Hub. The approval belongs to the employer and is not a commitment to sponsor this role.
India

Designs and builds shared Kotlin Multiplatform modules for call-state logic across Android/iOS, mentors engineers, and drives AI-assisted development workflows while owning architecture decisions and CI/CD maturity.

Agentic AI AI Android Automation CI/CD +13 skills
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Talkdesk
4 views 2 weeks ago

Technical Support Engineer - Platform Support

Open 30d RemoteWorldwide H-1B sponsor history — This employer has had H-1B petitions approved by USCIS in the last five fiscal years, per the USCIS H-1B Employer Data Hub. The approval belongs to the employer and is not a commitment to sponsor this role.

The Technical Support Engineer - Platform Support serves as the initial point of contact for Talkdesk’s platform related issues, accurately capturing incident details, classifying impact and severity, and attempting…

Agentic AI AI Automation Cloud
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Talkdesk
3 views 2 weeks ago

Vice President, Customer Experience Manager

Open 82d North AmericaC-level H-1B sponsor history — This employer has had H-1B petitions approved by USCIS in the last five fiscal years, per the USCIS H-1B Employer Data Hub. The approval belongs to the employer and is not a commitment to sponsor this role.
United States

Leads a consolidated customer experience team in North America, driving AI-powered solutions adoption, retention, and expansion for enterprise SaaS customers while bridging technical and business stakeholders.

Agentic AI AI Ai Enablement API Automation +4 skills
289K – 397K $
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Talkdesk
1 views 2 weeks ago

Pricing Strategy Associate Manager

Open 81d RemoteNorth AmericaContract H-1B sponsor history — This employer has had H-1B petitions approved by USCIS in the last five fiscal years, per the USCIS H-1B Employer Data Hub. The approval belongs to the employer and is not a commitment to sponsor this role.
United States

The Pricing Strategy Associate Manager will serve as a strategic pricing partner to Product Managers across the company’s AI and Contact Center software portfolio. Reporting to the Pricing Director, this role brings…

Agentic AI AI Analytics Automation Cloud +5 skills
93K – 140K $
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Talkdesk
2 views 3 weeks ago

Senior CX Manager

Open 81d RemoteWorldwideSenior H-1B sponsor history — This employer has had H-1B petitions approved by USCIS in the last five fiscal years, per the USCIS H-1B Employer Data Hub. The approval belongs to the employer and is not a commitment to sponsor this role.

The Senior CX Manager plays a critical role as a senior technical advisor and strategic partner to Talkdesk’s largest and most complex customers . This role drives measurable business outcomes by leading advanced…

Agentic AI Agile AI API Automation +4 skills
78K – 147K $
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Talkdesk
3 views 3 weeks ago

Commercial Account Executive - DACH

Open 81d EuropeContract H-1B sponsor history — This employer has had H-1B petitions approved by USCIS in the last five fiscal years, per the USCIS H-1B Employer Data Hub. The approval belongs to the employer and is not a commitment to sponsor this role.
Germany

What is a commercial Account Executive at Talkdesk: As a Commercial Account Executive D/A/CH at Talkdesk, you will be the driving force behind our growth in the mid-market segment. You will own the full sales cycle,…

Account Executive Agentic AI AI Automation Cloud +4 skills
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Talkdesk
1 views 3 weeks ago

Enterprise Account Executive - DACH

Open 81d Europe, UKContract H-1B sponsor history — This employer has had H-1B petitions approved by USCIS in the last five fiscal years, per the USCIS H-1B Employer Data Hub. The approval belongs to the employer and is not a commitment to sponsor this role.

What is an Enterprise Account Executive at Talkdesk… As an Enterprise Account Executive at Talkdesk, you will be responsible for pipeline generation across: SDR, Channel Partners, Marketing and Self-generation,…

Account Executive Agentic AI AI Automation Cloud +1 skills
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Talkdesk
3 weeks ago

Partner Technical Architect

Open 81d Europe H-1B sponsor history — This employer has had H-1B petitions approved by USCIS in the last five fiscal years, per the USCIS H-1B Employer Data Hub. The approval belongs to the employer and is not a commitment to sponsor this role.
Portugal

Partner Technical Architect at Talkdesk in Porto provides technical guidance and support to partners implementing the Talkdesk AI-powered customer experience platform, including training, troubleshooting, and best practices.

Agentic AI AI Automation Backbone.js Cloud
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Talkdesk
2 views 3 weeks ago

Principal Product Manager - AI

Open 81d North AmericaPrincipal H-1B sponsor history — This employer has had H-1B petitions approved by USCIS in the last five fiscal years, per the USCIS H-1B Employer Data Hub. The approval belongs to the employer and is not a commitment to sponsor this role.
United States

Principal Product Manager at Talkdesk leads AI-driven customer engagement platform development, collaborating with cross-functional teams to shape product strategy and roadmaps for AI solutions.

Agentic AI Agile AI Automation Cloud +3 skills
115K – 273K $
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Talkdesk
2 views 3 weeks ago

Principal Security Engineer

Open 81d EuropePrincipal H-1B sponsor history — This employer has had H-1B petitions approved by USCIS in the last five fiscal years, per the USCIS H-1B Employer Data Hub. The approval belongs to the employer and is not a commitment to sponsor this role.
Portugal

Principal Security Engineer at Talkdesk leads offensive/defensive security strategies, focusing on AI-driven applications, penetration testing, and cloud infrastructure security in a hands-on technical role.

Agentic AI AI API Automation AWS +18 skills
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Talkdesk
1 views 3 weeks ago

Sales Development Representative - DACH

Open 81d Europe H-1B sponsor history — This employer has had H-1B petitions approved by USCIS in the last five fiscal years, per the USCIS H-1B Employer Data Hub. The approval belongs to the employer and is not a commitment to sponsor this role.
Germany

Sales Development Representative - Position Overview Come make your mark at a rapidly growing company set to completely reinvent and take over the $30+ billion dollar contact center industry. Talkdesk is looking for…

Agentic AI AI Automation Cloud Pre-sales +1 skills
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Talkdesk
2 views 3 weeks ago

Security Engineer (Pentesting, Incident Response & Investigations)

Open 81d Europe H-1B sponsor history — This employer has had H-1B petitions approved by USCIS in the last five fiscal years, per the USCIS H-1B Employer Data Hub. The approval belongs to the employer and is not a commitment to sponsor this role.
Portugal

Perform penetration testing, incident response, and security investigations for a cloud-based customer experience platform, using tools like OWASP Top 10 and AI/ML security techniques.

Agentic AI Agile AI API Api Security +28 skills
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Talkdesk
5 views 3 weeks ago

Senior Analyst, FP&A

Open 82d EuropeSenior H-1B sponsor history — This employer has had H-1B petitions approved by USCIS in the last five fiscal years, per the USCIS H-1B Employer Data Hub. The approval belongs to the employer and is not a commitment to sponsor this role.
Portugal

Senior Analyst in FP&A builds budgets, forecasts, and financial models for a SaaS company, partnering with Sales and Marketing leadership to guide strategic investments and track software spend.

Agentic AI AI Automation Cloud React +2 skills
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