THE CRISIS CENTER OF TAMPA BAY INC
Open positions
Call Center Supervisor, Training & QA
Supervises training and quality assurance for a 24/7 crisis contact center (hotline and chat tracks): designs and delivers onboarding and staff training, tracks compliance in a learning management system, keeps materials audit-ready, produces QA reports, and coaches staff and interns. Requires crisis intervention knowledge, supervisory experience, and Windows/office software proficiency.
System Status Controller (Dispatch)
Position Summary The Crisis Center of Tampa Bay brings help, hope and healing to people facing serious life challenges or trauma resulting from sexual assault or abuse, domestic violence, financial distress, substance…
Community Intervention Specialist (2) - Overnight Shift
Position Details Job Status: Full-Time or Part-Time, Non-Exempt Reports to : Contact Center Operations Supervisor Department: Gateway Position Summary The Crisis Center of Tampa Bay brings help, hope and healing to…
Nurse
Position Summary The Crisis Center of Tampa Bay brings help, hope and healing to people facing serious life challenges or trauma resulting from sexual assault or abuse, domestic violence, financial distress, substance…
Contact Center Operations Supervisor - Evening/Overnight
Position Details Job Status: Full Time, Non-Exempt Reports to : Operations Manager of Gateway Services Department: Gateway Position Summary The Crisis Center of Tampa Bay brings help, hope and healing to people facing…
Community Intervention Specialist - Evening Shift
Position Details Job Status: Full-Time or Part-Time, Non-Exempt Reports to : Contact Center Operations Supervisor Department: Gateway Position Summary The Crisis Center of Tampa Bay brings help, hope and healing to…
Diversion Program Supervisor
Position Details Job Status: Full Time, Non-Exempt Reports to : Manager of First Responder and Veterans Programs Department: Gateway Position Summary The Crisis Center of Tampa Bay brings help, hope, and healing to…
Intern, Gateway Call Center- Fall Semester
CRISIS CENTER OF TAMPA BAY POSITION DESCRIPTION – Intervention Specialist Intern, Gateway Position Details Job Status: Part-Time, Non-Exempt Reports to : Supervisor of Training and Quality Assurance Department: Gateway…
Apprentice - EMT
Position Summary The Crisis Center of Tampa Bay brings help, hope and healing to people facing serious life challenges or trauma resulting from sexual assault or abuse, domestic violence, financial distress, substance…