Tidio
Tidio provides AI-powered customer service and live chat software.
Company facts
- Founded
- 2013
- Employees
- 180
- Headquarters
- United States
- CEO
- Tytus Gołas
- Type
- Private
- Funding
- Series B · $26.9M · 2024
About
Through groundbreaking technology, we are revolutionizing customer service at Tidio by empowering small and medium-sized businesses to unlock their full potential. Our mission is to democratize access to advanced AI customer support tools, making them accessible and effective for entrepreneurs worldwide. We believe that every business, regardless of size, deserves the ability to provide exceptional customer experiences that drive growth and loyalty. At Tidio, we are redefining the way businesses communicate with their customers by combining the power of artificial intelligence with the human touch. Our innovative platform seamlessly integrates live chat, AI-driven chatbots, and multichannel communication into a single, intuitive dashboard. By leveraging cutting-edge machine learning and natural language processing, we enable businesses to automate repetitive tasks, resolve inquiries instantly, and focus on what truly matters—building meaningful relationships with their clients. We are committed to continuous innovation, constantly evolving our technology to stay ahead of market trends and deliver solutions that not only meet but exceed the expectations of modern digital commerce.
Open positions
Marketing Manager
We’re looking for a Marketing Manager to drive our brand’s growth through creative campaigns. You’ll manage content creation, optimize digital strategies, and analyze data to boost customer engagement. Experience with…
Customer Service Rep
We are looking for a dedicated Customer Service Representative to join our team. You will be the first point of contact for customers, providing assistance with inquiries, complaints, and product-related issues. Your…
AI-first Customer Success Manager
Location : Europe, remotely. Base salary (monthly): PLN 10.000 - 13.300 on B2B | EUR 2.300 - 3.100 on B2B + commission Contract type: B2B or Contract of employment Tidio is the customer service platform that aligns AI…
Head of Marketing (B2B SaaS)
Location : Poland, remote. Salary : PLN 32.000 - PLN 37.000 on a B2B contract | PLN 26.500 - PLN 30.700 gross on UoP Tidio is the customer service platform that aligns AI and people, so businesses can scale without…