Trengo
Trengo is a customer engagement platform that unifies all communication channels into a single, AI-powered inbox to help businesses streamline customer service and sales.
Company facts
- Founded
- 2017
- Headquarters
- Netherlands
- CEO
- Marili 't Hooft-Bolle
About
At the heart of Trengo lies a vibrant and diverse culture dedicated to empowering meaningful conversations and fostering customer delight. The company's ethos is built on the belief that genuine connections are a definitive competitive advantage. This philosophy permeates every aspect of their work, from product development to customer interactions. The Trengo tribe, a talented and international team, is the driving force behind the mission to automate repetitive work, thereby unleashing the potential for high-impact, valuable conversations. This commitment to innovation and efficiency is matched by a deep-seated set of values that guide their daily operations. The team is dynamic, embracing bold experimentation and adapting quickly to deliver tangible value. They are future-proof, constantly embracing new technologies to work smarter and amplify their collective impact. A strong sense of ownership is ingrained in the culture, with every team member driving success collectively and holding themselves accountable. The work environment at Trengo is a microcosm of the world, a place where different languages, cultures, and perspectives converge to create a uniquely welcoming and inclusive atmosphere. This diversity is not just celebrated but is considered a cornerstone of their success, fostering fresh ideas and a supportive community where everyone can be their authentic self. The company's vision is clear: customer delight always wins. They believe that delight is the secret ingredient for customer retention and loyalty, a value that can be nurtured across the entire customer journey. To achieve this, Trengo is committed to creating a world where support teams feel less overwhelmed and have more fun, relying on helpful AI colleagues to handle routine tasks so they can focus on high-value moments. This people-centric approach extends to their own team, with a strong emphasis on personal and professional growth, ensuring that as Trengo grows, so do its people.