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Entry-level IT support technician acting as the first point of contact on a support desk: taking customer calls, resolving IT incidents with own initiative and remote support tools, and keeping customers updated. Based in Ringwood, Hampshire with hybrid home working.
First-line IT Support Technician taking customer calls and resolving IT incidents (largely via remote support) at a technology services firm in Ringwood, Hampshire. Full-time hybrid role with profit share, pitched as an entry point for someone starting a career in IT support.