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Company facts

Founded
1982
Headquarters
United States
CEO
Kenneth Tuchman

About

TTEC Holdings, Inc. is a global leader in customer experience technology and services, dedicated to enhancing the interactions between companies and their customers. Founded in 1982, TTEC has spent over four decades helping brands optimize and elevate their customer service operations through innovative technology solutions and personal engagement strategies. With its headquarters in Greenwood Village, Colorado, the company operates across six continents and boasts a diverse workforce of nearly 62,300 employees. TTEC is at the forefront of customer experience transformation, providing essential services in areas such as digital customer engagement, customer care, and technology solutions. Its deep industry expertise allows it to tailor solutions that meet the distinct needs of various sectors including healthcare, financial services, and retail. In addition to its hands-on consulting and operational services, TTEC leverages advanced technologies like artificial intelligence and machine learning to enhance customer interactions. The company promotes an inclusive culture, welcoming diverse perspectives from its global team, which enriches the customer experience. Moreover, TTEC is recognized for its commitment to remote work, offering flexible job opportunities to a wide range of professionals globally.

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