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POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer…
Handles inbound and outbound customer service calls, emails, and chats for banking clients, resolving inquiries and ensuring compliance with financial protocols.
Entry-level call center role providing bilingual (Spanish/English) customer support via phone, handling inquiries, payments, and disputes for clients across industries like healthcare, retail, and finance.
Handles inbound customer service calls, resolves inquiries, and documents interactions for commercial and public-sector clients in a bilingual call-center environment.
Handles inbound customer service calls for tolling operations, resolving inquiries and processing payments in a bilingual (English/Spanish) on-site role at a contact center.
Handles inbound customer calls and support requests for clients across industries, using phone systems and CRM tools to resolve issues and document interactions.
Handles inbound and outbound customer calls, resolves inquiries, and documents interactions in a CRM for a business process outsourcing company serving multiple industries.
Handle outbound calls to negotiate payment plans for overdue accounts while maintaining customer service standards in a BPO contact center.
Handles inbound customer calls, emails, or chats to resolve inquiries and complaints using CRM tools in a fast-paced contact center environment.
Handles inbound customer calls, resolves inquiries, and documents interactions in a CRM for a BPO provider serving industries like healthcare, retail, and financial services.
Handle outbound calls to collect overdue payments, negotiate repayment plans, and update customer records while ensuring compliance with debt collection laws.
Handles inbound calls and chats to resolve customer issues, document interactions in a CRM, and deliver support across industries like healthcare, retail, and finance using standard call-center tools.
Handles inbound customer service calls for an insurance provider, resolving issues, selling policies, and ensuring customer satisfaction using CRM and call-center tools.
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