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Open positions
Tax Customer Service Representative II (Experienced)
POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer…
Bank Customer Service Representative
POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer…
Bank Customer Care Agent (Full-Time & Experienced)
Handles inbound and outbound customer service calls, emails, and chats for banking clients, resolving inquiries and ensuring compliance with financial protocols.
Remote Bilingual Call Center Representative | Spanish-English
Handles inbound and outbound customer calls in English and Spanish, troubleshooting issues and providing support for clients across industries like healthcare, retail, and financial services.
Spanish Customer Service Representative (Tolling)
Provide bilingual Spanish/English customer support via inbound calls, resolving inquiries, processing payments, and documenting interactions for a BPO provider serving multiple industries.
Spanish Tolling Call Center Representative (Entry-Level)
Entry-level call center role providing bilingual (Spanish/English) customer support via phone, handling inquiries, payments, and disputes for clients across industries like healthcare, retail, and finance.
Bilingual Customer Service Representative (Toll)
Handle inbound customer service calls, resolve issues, and document interactions for commercial and public-sector clients in a bilingual role.
Bilingual Customer Service Representative
Handles inbound customer service calls, resolves inquiries, and documents interactions for commercial and public-sector clients in a bilingual call-center environment.
Inbound Customer Care Agent
Handles inbound customer calls and support requests for clients across industries, using phone systems and CRM tools to resolve issues and document interactions.
Contact Center Representative
Handles inbound and outbound customer calls, resolves inquiries, and documents interactions in a CRM for a business process outsourcing company serving multiple industries.
Contact Center Technical Support Representative
POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer…
Contact Center Collections Representative
Handle outbound calls to negotiate payment plans for overdue accounts while maintaining customer service standards in a BPO contact center.
Contact Center Customer Service Representative
Handles inbound customer calls, emails, or chats to resolve inquiries and complaints using CRM tools in a fast-paced contact center environment.
Call Center Representative
Handles inbound customer calls, resolves inquiries, and documents interactions in a CRM for a BPO provider serving industries like healthcare, retail, and financial services.
Call Center Technical Support Representative
POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer…
Call Center Collections Representative
Handle outbound calls to collect overdue payments, negotiate repayment plans, and update customer records while ensuring compliance with debt collection laws.