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Open positions
Inbound Customer Care Agent
Handles inbound customer calls and support requests for clients across industries, using phone systems and CRM tools to resolve issues and document interactions.
Contact Center Representative
Handles inbound and outbound customer calls, resolves inquiries, and documents interactions in a CRM for a business process outsourcing company serving multiple industries.
Contact Center Technical Support Representative
POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer…
Contact Center Collections Representative
Handle outbound calls to negotiate payment plans for overdue accounts while maintaining customer service standards in a BPO contact center.
Contact Center Customer Service Representative
Handles inbound customer calls, emails, or chats to resolve inquiries and complaints using CRM tools in a fast-paced contact center environment.
Call Center Representative
Handles inbound customer calls, resolves inquiries, and documents interactions in a CRM for a BPO provider serving industries like healthcare, retail, and financial services.
Call Center Technical Support Representative
POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer…
Call Center Collections Representative
Handle outbound calls to collect overdue payments, negotiate repayment plans, and update customer records while ensuring compliance with debt collection laws.
Call Center Customer Service Representative
Handles inbound calls and chats to resolve customer issues, document interactions in a CRM, and deliver support across industries like healthcare, retail, and finance using standard call-center tools.
Insurance Customer Service Agent
Handles inbound customer service calls for an insurance provider, resolving issues, selling policies, and ensuring customer satisfaction using CRM and call-center tools.
Spanish Tolling Call Center Representative (Entry-Level)
Answer inbound/outbound calls, resolve customer issues, process payments, and document interactions in a bilingual call center supporting clients across industries.
Bank Customer Service Agent
Handles inbound calls, emails, and chats to resolve banking customer issues, document interactions in CRM, and follow financial-service processes in a Dallas office.
Bank Customer Service Representative (FULL-TIME & PART-TIME)
Answer inbound customer service calls for bank clients, troubleshoot issues, and document interactions using CRM tools in a call-center setting.
Bilingual Bank Customer Service Agent
Handles inbound customer service calls, emails, and chats for bank clients, resolving issues and documenting interactions while ensuring compliance with financial protocols.
OPEN INTERVIEWS | Call Center Representative Openings
Handles inbound customer calls, resolves issues, and supports sales using contact center tools in a Dallas office.
Financial Services Customer Service Representative (FULL-TIME)
Handle inbound customer calls, emails, and chats for banking clients, resolving issues and documenting interactions while following financial services processes and compliance rules.
Inbound Call Center Tolling Representative (Full-Time)
Answer inbound customer calls, resolve inquiries, process payments, and document interactions for a tech-enabled BPO provider serving industries like healthcare, retail, and finance.