On-site IT support technician at a Lisbon training company (Vantagem+). Day to day: internal helpdesk for hardware/software/peripherals, installing and configuring equipment, preparing training rooms, running online sessions via Teams/Zoom, managing training platforms (Moodle, Mestreclique, SIGO) and issuing certificates. Windows and Microsoft 365 core stack; Mon–Fri 9h–18h.
