WNSGlobalServices144

Team Leader - Outbound - Bellville, South Africa

Role Purpose Role is to lead and direct the telesales team to make high sales and enjoy good patronage from clients; to obtain excellent records in call quality and sales delivery. He/she directs the telesales team as…

Senior Group Manager - Call Centre Operations Night Shift

Open 84d AfricaSenior

Six Sigma Stakeholder Management

To lead the Inbound Service, Sales and Retentions Department by creating and instilling a service, sales and retentions culture in a customer centric and high-performance environment through effective management of…

Call Center Agent - Collections - Bellville, South Africa

The main purpose of the role will be to speak to customers that have an outstanding balance and help them get out of debt and prevent them falling back into debt by ensuring right and sustainable actions are in place…

Open 84d AfricaFull-timeJunior

Assistant Manager - WFM Planner

Stakeholder Management Statistics

JOB PURPOSE Responsible for resource planning and capacity management of available resources to ensure the correct number of agents at the right times are in their seats to answer an accurately forecasted volume of…

Call Center Agent - Inbound - Claremont, South Africa

Open 84d AfricaFull-time

Main purpose The key objective of the role is to identify and understand customer needs, delivering a first class customer service to increase the profitability of the business while remaining committed to treating…

Customer Retention

Quality Assessor

Role Purpose To enhance the customer experience journey by quality assessing call centre interactions (calls, email, chat, other), enable low-risk and zero-surprises BAU and producing reports which tells the story of…

Iso 9001 Six Sigma

Operations Manager - South Africa

The main purpose of this position as part of the senior management is to lead a team with specialist function. You are customer & client facing & strive to deliver excellent customer experience. You are…

Performance Management

Team Leader - Outbound - Durban - Hippo Park, South Africa

Role Purpose Role is to lead and direct the telesales team to make high sales and enjoy good patronage from clients; to obtain excellent records in call quality and sales delivery. He/she directs the telesales team as…

Operations Manager - Durban - South Africa

The main function of this role is to drive performance and be fully accountable for deliverables. Key responsibilities • Deliver operational targets and business strategy • Create and drive strategic operating plan…

Operations Manager: Sales Contact Centre

Role Purpose This role is ideal for a talented, motivated and dynamic Sales Call Centre Operations Manager that is passionate about leading, motivating, mentoring, coaching and developing a team of Sales and Customer…

Team Leader - Outbound - Centurion, South Africa

Role Purpose Role is to lead and direct the telesales team to make high sales and enjoy good patronage from clients; to obtain excellent records in call quality and sales delivery. He/she directs the telesales team as…

Call Center Agent - Collections - Century City, South Africa

The main purpose of the role will be to speak to customers that have an outstanding balance and help them get out of debt and prevent them falling back into debt by ensuring right and sustainable actions are in place…

Assistant Manager - Operations

Performance Management Stakeholder Management

We are looking for professional, high performance individuals, with sound leadership and problem solving skills, to lead a team of Senior Associates to create a customer centric and high performance culture through,…

SAP AMS Analyst

Open 84d RemoteAfrica

Provide support to SAP AMS Team by solving SAP related user requests, smaller projects and change requests by advising key users on SAP best practices, customizing and developing within the SAP ECC modules N/N module…

ERP ITIL SAP

Senior Associate

Open 84d AfricaSenior

A Customer Service position available for the UK market at our Durban Offices. Key Responsibilities • Provide a reliable and trustworthy customer service experience for the UK market. • Identify and understand customer…

Event Driven Architecture

Associate - Procurement Services

Open 84d EuropeContract

Spain

Executing sourcing strategies through the use of the client’s strategic sourcing process Identifying cost savings through negotiations, event driven activities, and alternate sourcing strategies to achieve assigned…