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The Group Manager – Quality is responsible for leading quality strategy, governance, and performance across Risk Ops and User Ops. The role involves managing multiple teams, defining quality frameworks, and driving…
• Manages Travel operations to achieve KPI, SLA, and quality targets. • Leads, coaches, and develops Travel teams. • Oversees GDS operations and provides SME support. • Ensures compliance with client and company…
• Collaborate with Operations, Training, and Quality teams to identify and address performance gaps. • Analyze gaps and recommend training solutions to achieve target metrics. • Develop training content, materials,…
• Lead and manage a team of 15–20 Service Associates, ensuring performance, productivity, and compliance with company policies. • Conduct team meetings, coaching sessions, and performance reviews to support employee…
- Manage Process training for the aligned F & A account including new hire training, BAU interventions, for a span of 200+ FTEs- Manage clients and internal stakeholders- Create and maintain detailed training MIS…
Deputy Manager • Maintain process documentation and compliance with ISO standards. • Manage sampling strategies, audits, and CTQ baselining. • Conduct RCA and Measurement System Analysis (MSA). • Drive process…
• Manage end-to-end WFM & MIS functions, including forecasting, capacity planning, scheduling, RTA, and reporting. • Support operations and team members by addressing staffing, performance, and process…
• Need to manage the end to end OTC operations.• Front leading all Client meetings• Metrics & performance review with all stakeholders on periodic basis• Need to work on Process reengineering • Monitoring &…
• Perform daily Accounts Receivable / Order-to-Cash activities in line with established procedures; • Track daily workload in accordance with the working procedures and agreed priorities; • Process and allocate…
Purpose: Lead actuarial capital modelling and risk analytics delivery within agreed timelines and quality standards Provide technical leadership for Internal Model, Solvency II, Economic Capital and Capital Management…
SC SGM Requirement SC SGM Requirement
Responsible for overseeing end-to-end invoice processing, vendor payments, customer billing, and collections to ensure accurate and timely financial transactions. They manage daily AP and AR operations, ensuring…
Job Description 1) Minimum qualification - University (Bachelor’s) degree in accounting/commerce (CA/CMA/CFA/Semi Qualified or equivalent Preferred) 2) Sound Accounting Knowledge with Strong expertise in Bank…
Work on GDS for Flight, Hotel, and Car Booking, including NDC Booking, GDS Queues management, LCC booking, and Rail booking. Assist US Based Corporate Travelers and VIPs with customer service-related concerns via…
The Senior Accountant is responsible for managing financial close, general ledger, balance sheet, and reporting processes in compliance with U.S. GAAP, company policies, and regulatory requirements. The role ensures…
Manage team performance Provide effective coaching and constructive feedback to subordinates Take customer service and escalation when needed Holds team huddle/coaching session/goal-setting/one on one as…
ob Title: Source to Contract Associate Location: Remote Employment Type: Fill Time Industry: Procurement Services - SaaS/Tech Experience Level: Entry-Level 🧭 About the Role We are seeking a Source to Contract…
**Key Responsibilities:** Demonstrate a minimum of 8+ years of professional development experience, with at least 5 years of hands-on, practical experience in SmartCOMM development and implementation. Develop and…
Accountable for New Hire training, Nesting, Performance during 30-60-90 days period and overall knowledge management during BAU Take direction from training lead and execute deliverables Design process training…
Team Leader UKH Collections Voice Driving Operational Excellence • Leading a team of Customer Service Associates to perform effectively against set targets/KPIs• Ensuring that all customer contacts/queries are managed…
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