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Receive incoming calls from international customers Ability to interact and thrive in a fast-paced environment dealing with a high volume of calls and stressful situations Deliver appropriate sense of urgency when…
• Engage with bilingual (English and Spanish) customers through voice channels to address inquiries, concerns, and requests related to mortgage products, services, and account information. • Provide accurate and…
The incumbent shall have a key role in the business as he/she is directly involved in daily production of the export documentation process, and shall be responsible for:Ensures timely processing of invoice billing /…
Job Title: Delivery Manager – Data ProjectsRole OverviewThe Delivery Manager will oversee the end-to-end planning, execution, and delivery of data projects while ensuring strong stakeholder alignment and seamless…
Django Python Key ResponsibilitiesDevelop and maintain intuitive, responsive web interfaces using HTML, CSS, and JavaScriptSupport the automation and digital transformation of pricing workflows through web-based…
1. Strong understanding of Advanced Excel, VBA Macros , Power BI ( Pro) Graduate in any stream with relevant BPM industry exposure
• Answer incoming calls/Chats and respond to customer queries• Research and resolve customer issues using the tools and applications provided• Attention to detail and accuracy• Ability to communicate clearly, concisely…
Job Description Operational Management: 10+ Years of cross sites mid to large scale operational experience Oversee daily operations and ensure that all processes and services are delivered efficiently and meet client…
This CRF is to register on Smart Recruiter for processing the candidature ahead with WNS. Key Profiles Hiring For: Voice/Non-Voice/Chat/Blended/AML/KYC/Mortgage Grad/Under Grad NA
6-8 years of UX design experience with experience in UCD( User Centered Design) Intermediate experience in front end development (Nice to have : Familiarity in BPM Platforms) A solid grasp of User-centered design and…
Job Summary: The Business Analyst will play a crucial role in WNS customer engagements to understand the client business requirements and drivers, and help translate them to implementable technical requirements and…
Are you customer focussed? Is a customer at the centre of your thoughts? Are you ready to join an exciting team in a hybrid / remote environment? Then this is the role for you! We are looking for Claims Handlers /…
The Job Description for the Senior Technical Consultant is as below: Key Roles and Responsibilities: Analysis and Design of Applications using Appian Low Code Platform. Analysis and Evaluation of the system programming…
The Job Description for the Lead Technical Consultant is as below: Requirement gathering and analysis. Design integration requirements with other third-party platforms. Designing data models. Defining architectural…
We are looking for an experienced Lead Developer / Associate Architect to join our dynamic team. The ideal candidate will have extensive experience in full-stack development, a strong background in Optimizely CMS (or…
•Respond promptly and appropriately to customer inquiries via phone, email, and chat regarding bookings, itineraries, and travel policies with a goal of customer satisfaction. •Assist customers with pre-booking…
· Identify and understand customer needs to consistently provide a high quality service. · Follow clear instructions and guidelines to investigate, resolve and process high volume customer enquiries in a timely and…
ERP Systems / General accounting / Banking activities / Excel / CommunicationCarry out month end closure activities of the General ledger / daily banking activities / Intercompany recharges and Balance sheet…
Experience Level: 6-8 yearsAppian Architect - Job Description:The Appian Architect is responsible for leading the design and implementation of enterprise-wide Appian solutions. This role requires a deep understanding…
Provide a reliable and trustworthy customer service Identify and understand customer needs to consistently provide a high quality service. Follow clear instructions and guidelines to investigate, resolve and process…
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