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As an L1 Service Desk Analyst, you will be the first point of contact for technical incidents and service requests, troubleshooting hardware and software issues while managing tickets within an ITIL-based framework to ensure high-quality customer support.
Job title: Incident Manager Location: Nottingham Salary: £27,000 per annum Shift pattern: 4 days on, 4 days off, working 07:00–19:00 Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years,…
Job title : Onsite Support Analyst Location: Leeds Salary: £25,000 - £27,000 p/a Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life Insurance, Income Protection, Gym Discounts,…
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