L1 Service Desk Analyst
Posted 1
view
Summary
As an L1 Service Desk Analyst, you will be the first point of contact for technical incidents and service requests, troubleshooting hardware and software issues while managing tickets within an ITIL-based framework to ensure high-quality customer support.
Job title: L1 Service Desk Analyst Location: Nottingham Salary: £25,000 p/a Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life Insurance, Income Protection, Gym Discounts, Employee of the Quarter, Employee Referral program and many more. Passionate about technology and helping people? As an L1 Service Desk Analyst in Nottingham, where you'll be the first point of contact for customers, resolving technical issues and ensuring a seamless support experienc…