Ziantech Solutions Sdn. Bhd.
Open positions
2 jobs
yesterday
ICT Help Desk Operator (Helpdesk)
NewBe an early applicant On-siteAPAC
Malaysia
First-level ICT help desk operator in Kuala Lumpur: logs and classifies complaints via phone, email, and ticketing system, resolves basic Windows, Microsoft Office, user account, printer, and network issues remotely, and monitors SLAs with escalations and daily/monthly reporting, on rotating shifts including nights, weekends, and holidays.
Help Desk ITIL Jira Service Desk ServiceNow
3K – 3K MYR / mo