What Lead Support Jobs Ask For
Across 1,928 open Lead Support postings that list skills, the ones mentioned most often are automation, ai, cloud.
Updated November 5, 2026
4,698 open Lead Support postings. The percentages below are measured over the 1,928 of them that list skills at all.
| Skill | Mentioned in |
|---|---|
| automation | 23% |
| ai | 18% |
| cloud | 17% |
| root-cause-analysis | 13% |
| corrective-action | 12% |
| process-improvement | 12% |
| itil | 12% |
| stakeholder-management | 11% |
| networking | 11% |
| performance-management | 10% |
| sql | 10% |
| analytics | 10% |
| crm | 9% |
| oracle | 8% |
| api | 8% |
| saas | 7% |
| linux | 7% |
| agile | 7% |
| risk-assessment | 7% |
| observability | 7% |
| azure | 7% |
| jira | 7% |
| sap | 7% |
| servicenow | 7% |
| zendesk | 6% |
| salesforce | 6% |
| erp | 6% |
| python | 6% |
| aws | 5% |
| devops | 4% |
| cybersecurity | 4% |
| ci-cd | 4% |
| acceptance-criteria | 4% |
| ecommerce | 4% |
| help-desk | 4% |
| itsm | 3% |
| service-desk | 3% |
| powerbi | 3% |
| accessibility | 3% |
| agentic-ai | 3% |
"Mentioned in" counts postings that name the skill anywhere — including as a nice-to-have — so treat it as the ceiling, not the bar.
Browse 4,698 open Lead Support jobs →
Across all Support levels
Most Support postings never state a level. This wider list covers them too.
- ai 7,031
- cloud 6,467
- crm 6,133
- automation 5,491
- salesforce 4,294
- sql 3,899
- process-improvement 3,826
- networking 3,646
- ecommerce 3,374
- corrective-action 3,187
- analytics 3,132
- root-cause-analysis 3,030