Most In-Demand Customer Success Skills
The most in-demand skills for Customer Success roles right now are ai, saas, crm — ranked across 43154 open postings.
Updated November 3, 2026
| # | Skill | Open postings | 30-day growth |
|---|---|---|---|
| 1 | ai | 5,004 | -774 |
| 2 | saas | 4,551 | -587 |
| 3 | crm | 3,185 | -228 |
| 4 | salesforce | 2,648 | -364 |
| 5 | cloud | 2,231 | -264 |
| 6 | automation | 2,157 | -197 |
| 7 | analytics | 1,887 | -272 |
| 8 | api | 1,484 | -154 |
| 9 | hubspot | 1,234 | +34 |
| 10 | stakeholder-management | 1,091 | -90 |
| 11 | sql | 1,064 | +8 |
| 12 | customer-retention | 1,014 | -169 |
| 13 | agentic-ai | 989 | -137 |
| 14 | customer-onboarding | 928 | -161 |
| 15 | erp | 785 | +27 |
| 16 | agile | 760 | -63 |
| 17 | process-improvement | 740 | -88 |
| 18 | networking | 699 | -16 |
| 19 | gainsight | 672 | -80 |
| 20 | ecommerce | 653 | -64 |
| 21 | business-development | 626 | -24 |
| 22 | jira | 625 | -102 |
| 23 | cybersecurity | 574 | -68 |
| 24 | fintech | 565 | -137 |
| 25 | pre-sales | 564 | -125 |
| 26 | python | 550 | -52 |
| 27 | slack | 516 | -34 |
| 28 | machine-learning | 506 | -72 |
| 29 | azure | 480 | -35 |
| 30 | sap | 470 | -8 |
| 31 | aws | 461 | -31 |
| 32 | go-to-market | 429 | -122 |
| 33 | oracle | 412 | -9 |
| 34 | program-management | 396 | -84 |
| 35 | solution-design | 384 | 0 |
| 36 | performance-management | 377 | -39 |
| 37 | strategic-planning | 370 | -59 |
| 38 | accessibility | 370 | -23 |
| 39 | zendesk | 359 | -70 |
| 40 | zoom | 344 | -31 |