Most In-Demand Customer Success Skills · freehire
The most in-demand skills for Customer Success roles right now are ai, saas, crm — ranked across 23700 open postings.
Updated July 23, 2026
| # | Skill | Open postings | 30-day growth |
|---|---|---|---|
| 1 | ai | 3,024 | +802 |
| 2 | saas | 2,915 | +851 |
| 3 | crm | 1,772 | +707 |
| 4 | salesforce | 1,671 | +580 |
| 5 | cloud | 1,199 | +347 |
| 6 | analytics | 1,118 | +358 |
| 7 | automation | 1,102 | +332 |
| 8 | api | 684 | +227 |
| 9 | customer-retention | 668 | +246 |
| 10 | hubspot | 654 | +274 |
| 11 | agentic-ai | 541 | +129 |
| 12 | customer-onboarding | 535 | +171 |
| 13 | gainsight | 497 | +158 |
| 14 | stakeholder-management | 486 | +161 |
| 15 | sql | 432 | +131 |
| 16 | agile | 411 | +161 |
| 17 | fintech | 385 | +110 |
| 18 | process-improvement | 355 | +136 |
| 19 | jira | 332 | +133 |
| 20 | cybersecurity | 316 | +118 |
| 21 | ecommerce | 316 | +103 |
| 22 | pre-sales | 315 | +105 |
| 23 | erp | 314 | +126 |
| 24 | machine-learning | 277 | +36 |
| 25 | networking | 264 | +100 |
| 26 | generative-ai | 245 | +63 |
| 27 | strategic-planning | 235 | +74 |
| 28 | data-analytics | 230 | +96 |
| 29 | python | 226 | +62 |
| 30 | compensation-and-benefits | 225 | +58 |
| 31 | azure | 222 | +39 |
| 32 | zendesk | 214 | +72 |
| 33 | aws | 211 | +26 |
| 34 | llm | 206 | +37 |
| 35 | oracle | 193 | +78 |
| 36 | performance-management | 192 | +59 |
| 37 | program-management | 184 | +60 |
| 38 | cad | 181 | +66 |
| 39 | tableau | 178 | +84 |
| 40 | data-privacy | 175 | +69 |