Most In-Demand Customer Success Skills
The most in-demand skills for Customer Success roles right now are ai, saas, crm — ranked across 36769 open postings.
Updated October 5, 2026
| # | Skill | Open postings | 30-day growth |
|---|---|---|---|
| 1 | ai | 4,509 | +154 |
| 2 | saas | 4,052 | -3 |
| 3 | crm | 2,637 | +117 |
| 4 | salesforce | 2,388 | +115 |
| 5 | cloud | 1,987 | +60 |
| 6 | automation | 1,839 | +54 |
| 7 | analytics | 1,702 | +28 |
| 8 | api | 1,188 | +52 |
| 9 | customer-retention | 1,008 | +21 |
| 10 | agentic-ai | 968 | +59 |
| 11 | hubspot | 876 | +1 |
| 12 | customer-onboarding | 865 | +29 |
| 13 | stakeholder-management | 811 | -1 |
| 14 | sql | 771 | +30 |
| 15 | gainsight | 651 | -13 |
| 16 | agile | 589 | +25 |
| 17 | pre-sales | 564 | +48 |
| 18 | process-improvement | 557 | -11 |
| 19 | erp | 539 | -14 |
| 20 | networking | 529 | -5 |
| 21 | ecommerce | 514 | +17 |
| 22 | jira | 484 | +23 |
| 23 | fintech | 481 | -13 |
| 24 | python | 475 | +22 |
| 25 | cybersecurity | 466 | -17 |
| 26 | machine-learning | 435 | -2 |
| 27 | business-development | 418 | -20 |
| 28 | azure | 403 | -6 |
| 29 | go-to-market | 400 | -20 |
| 30 | aws | 400 | -8 |
| 31 | slack | 365 | -4 |
| 32 | strategic-planning | 363 | -9 |
| 33 | sap | 350 | -22 |
| 34 | performance-management | 340 | +20 |
| 35 | accessibility | 334 | +29 |
| 36 | program-management | 321 | +21 |
| 37 | zendesk | 318 | -14 |
| 38 | data-analytics | 294 | -4 |
| 39 | llm | 293 | -3 |
| 40 | candidate-experience | 285 | +35 |