Most In-Demand Customer Success Skills
The most in-demand skills for Customer Success roles right now are ai, saas, crm — ranked across 34153 open postings.
Updated September 14, 2026
| # | Skill | Open postings | 30-day growth |
|---|---|---|---|
| 1 | ai | 4,151 | +419 |
| 2 | saas | 3,801 | +289 |
| 3 | crm | 2,452 | +406 |
| 4 | salesforce | 2,193 | +255 |
| 5 | cloud | 1,775 | +207 |
| 6 | automation | 1,680 | +210 |
| 7 | analytics | 1,576 | +250 |
| 8 | api | 1,111 | +119 |
| 9 | customer-retention | 975 | +156 |
| 10 | agentic-ai | 876 | +156 |
| 11 | hubspot | 839 | +118 |
| 12 | customer-onboarding | 781 | +49 |
| 13 | stakeholder-management | 766 | +158 |
| 14 | sql | 692 | +75 |
| 15 | gainsight | 629 | +46 |
| 16 | agile | 553 | +134 |
| 17 | process-improvement | 546 | +116 |
| 18 | pre-sales | 513 | +135 |
| 19 | ecommerce | 512 | +131 |
| 20 | erp | 501 | +124 |
| 21 | networking | 480 | +103 |
| 22 | fintech | 455 | +36 |
| 23 | cybersecurity | 438 | +21 |
| 24 | jira | 432 | +45 |
| 25 | python | 420 | +21 |
| 26 | business-development | 413 | +70 |
| 27 | machine-learning | 409 | +14 |
| 28 | go-to-market | 394 | +10 |
| 29 | azure | 373 | +23 |
| 30 | aws | 362 | +30 |
| 31 | strategic-planning | 350 | +35 |
| 32 | slack | 347 | +48 |
| 33 | sap | 339 | +134 |
| 34 | zendesk | 311 | +5 |
| 35 | performance-management | 309 | +47 |
| 36 | data-analytics | 285 | +36 |
| 37 | oracle | 283 | -179 |
| 38 | llm | 283 | -23 |
| 39 | accessibility | 275 | +56 |
| 40 | program-management | 273 | +36 |