0425-198TRU |Senior Account Manager at Creative Advertising Agency

Job Overview
We are seeking a highly skilled and motivated Senior Account Manager to lead and manage key client relationships while driving strategic growth and delivering impactful results. This role is responsible for ensuring client satisfaction, managing cross-functional teams, and translating complex objectives into actionable strategies. The ideal candidate is a dynamic communicator, a strategic thinker, and a results-driven professional with a passion for creativity and performance.

Key Responsibilities

• Manage a portfolio of accounts with an annual revenue range of $1M–$3M, ensuring overall client satisfaction and account profitability.

• Serve as the main point of contact for client communications, relationship management, and strategic planning.

• Lead the development and execution of innovative social media strategies that align with client goals and break through the digital landscape.

• Collaborate with internal cross-functional teams to deliver high-quality, on-brand work, while maintaining timelines and budget efficiency.

• Own all stages of project development, from briefing and execution to delivery and reporting.

• Provide strategic counsel to clients and internal teams, ensuring alignment across business objectives and creative vision.

• Prepare and deliver compelling presentations, reports, and strategy decks to clients.

• Manage documentation and administrative tasks including contracts, SOWs, invoicing, and forecasting.

• Conduct quarterly planning and performance reviews with key stakeholders.

• Proactively identify opportunities to expand account services and drive incremental revenue.

Qualifications

• 5–8 years of experience in account management, preferably within a creative or digital agency setting; experience with large consumer brands is a plus.

• Strong knowledge of social media platforms and digital marketing strategies (both organic and paid).

• Proven success in growing accounts and generating revenue.

• Experience working with global teams and multiple agency partners.

• Entrepreneurial mindset with a demonstrated ability to navigate ambiguity and drive results.

• Exceptional communication, presentation, and interpersonal skills.

• Highly organized, self-starter with a passion for innovation and excellence.

• Ability to lead and inspire both clients and internal teams.

• Skilled in strategic thinking and hands-on execution.

• Comfortable engaging with senior-level stakeholders and executives.

• A proactive, positive, and collaborative approach to problem-solving and team dynamics.