1 Year Customer Service - Emails (Insurance) | East | Up to $3800 + Bonus #NKA
This position is no longer accepting applications(closed Aug 4, 2026).
Location: Eunos
Duration: 1 year contract
Working Hours: Mon - Fri, 9 - 6
Salary: Up to $3800
Job Responsibilities:
- Attend to enquiries and requests from phone calls/live chats in a professional, efficient, accurate and prompt manner
- Resolve customers’ / financial representatives’ complaints and problems at first touchpoint resolution with good closure
- Update complete and accurate information on customer interaction in the Customer Relationship Management (CRM) system
- Ensure effective and timely follow-up as promised to customers / financial representatives
- Assess appeals and put up recommendation to Managers/Head/HOD
- Perform additional or overtime duties during operational exigencies when required
- Assist with ad-hoc initiatives/projects when delegated by management
Ally (Kubota Ayako)
CEI Reg. No. R26161457
EA Lic: 99C4599
Recruit Express Pte Ltd