1st Line IT Support Analyst
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Summary
A 1st Line IT Support Analyst acts as the first point of contact for IT incidents and service requests, resolving technical issues and supporting users in a fast-paced environment. Contract role via Hays, based mostly remote with 1 day per week in Leeds, paying £160.20–£201.40 per day until end of March 2027.
1st Line IT Support Analyst Location: Leeds 1 day per week (4 remote) IR35: In scope Rate: Band 5 (£160.20 - £201.40 per day) Duration: To end of March 2027 initially We are seeking a proactive and customer-focused 1st Line IT Support Analyst to join a small team. This role is ideal for someone who enjoys resolving technical issues, providing excellent customer service, and supporting users in a fast-paced environment.You will act as the first point of contact for IT-related incidents and servi…