1st Line IT Support Apprentice
Summary
Entry-level IT apprenticeship with 3Gi Technology: the hire is the onsite first-line IT contact at client Pure Malt in Haddington, handling day-to-day user support face to face, by phone and email, troubleshooting hardware/software and supporting Microsoft 365, while training toward an SCQF Level 6 qualification geared to security and cloud operations.