1st Line IT Support / Installation Engineer
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Summary
First-line IT support and on-site installation engineer at a small B2B IT support firm near Leicester, supporting national business clients remotely and on site. Day to day involves installing and troubleshooting PCs, Macs, and laptops, working on wired, wireless, and mesh networks, and remotely supporting Microsoft 365, Windows, and macOS.
Salary: £26,000 - 30,000 per year Requirements: We require broad fundamental knowledge of general IT systems and networking, plus experience installing equipment at client sites and providing high levels of customer engagement and service. We require the ability to explain IT in laymans terms. We require knowledge of PC, Mac, and laptop installation, diagnostics, and fault-finding. We require networking knowledge covering wireless, wired, and mesh systems, routers, and firewalls. We require bas…