1st Line Service Desk Analyst
Summary
Provide first-line IT support, hardware/software provisioning, and onsite troubleshooting for a 24/7 fulfillment center in Stafford.
About the Role: This role combines a number of different aspects of IT support; providing 1st line advice and guidance for technical issues, delivering hardware, software and account provisioning requests for colleagues and also providing onsite IT support for all colleagues at our Stafford Fulfilment Centre across both the operation and Support Office. Our site operates 24/7 and so the role will be worked on a shift rota basis, delivered over days and nights, which attracts an additional shift…