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Hero IT Support

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1st or 2nd Line IT Support Engineer

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Description

Salary: £28,000 - 34,000 per year Requirements: At least 1 year of IT support experience (2 years for Tier 2); MSP experience is preferred Strong Microsoft 365 skills, including Exchange, Teams, and SharePoint Solid Active Directory and Microsoft Entra ID administration skills Networking fundamentals, including DHCP, DNS, and firewall/VPN configuration Excellent customer service and communication skills Experience with IT ticketing and remote management systems Self-motivated, with the ability …

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