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textron.taleo.net/able

2027 Internship - Account Manager (Able - Mesa, AZ)

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Description

Why This Internship

As an intern with Textron, you’ll gain hands-on experience while exploring your interests and building new skills. You’ll be supported and challenged to contribute in meaningful ways – working on real projects alongside experienced professionals to prepare for future success.

JOB SUMMARY\:

Candidate will learn how to enter and maintain customer account information into Able Aerospace account management systems. Maintains department’s filing and recordkeeping. Collaborates and strengthens relationships with the Sales, Pricing, Purchasing, and Operations teams in regard to customer’s work and purchase request.

JOB RESPONSIBILITIES\:

  • Creates new and maintains existing customer accounts by compiling, reviewing, and entering data into account management systems to ensure accuracy of customer information.
  • Suspend and/or close customer accounts based upon account status.
  • Review and identify areas of improvement in processes and documentation practices.
  • Understand, extract, and improve the presentation of KPI metrics within the account management team.
  • Review and analyze the strength of accounts based upon volume of work, revenue, quality, and customer service experience.
  • Special assignments and additional duties as required.
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