2nd Line IT Support Engineer
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Summary
An experienced 2nd Line IT Support Engineer joins an MSP to support a key Watford-based customer: taking ownership of escalated issues across Microsoft 365, Intune and Entra ID, managing devices and deployments, and delivering client-facing support. Hybrid — two days onsite in Watford, three days remote, with occasional cover at London client sites.
2nd Line IT Support Engineer Watford £35,000 - £45,000 DOE Hybrid: Two days onsite in Watford and three days working remotely from home Are you an experienced 2nd Line IT Support Engineer already operating at the upper end of 2nd Line support? Do you combine strong Microsoft 365 and Intune knowledge with the confidence to work directly with clients and deliver an excellent customer experience? Are you looking for an MSP where you can take real ownership of technical issues and continue progress…