2nd Line Support
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IT Service Desk Analyst (2nd Line) LOCATION: YORK HYBRID WORKING SALARY - £32,000 Bonus Benefits We're seeking an experienced IT Service Desk Analyst to provide 2nd Line support within a fast-paced IT environment. You'll act as an escalation point for complex technical issues, delivering excellent customer service while supporting users across multiple locations. Key Skills & Experience: 2 years' experience in a 2nd Line / Tier 2 Service Desk role Strong knowledge of Microsoft 365, Windows 11…