2U Network Security Operations Analyst

It starts with our culture ...
Common sense has never been common.
If it were, the world would be a different place. Things would run smoothly and on time. People would do what they say and say what they do. Everything would be fair, without all the small talk. And banks would only sell you what you need. When a banker looked at a client, they wouldn’t just see a number, they’d see a dad or a mom or a graduate or a business owner. Our Bankers understand the complexities of people’s lives and offer simple solutions.
That's the basics of Relationships. Fairness. Simplicity®
When you choose our Company, you have an opportunity to make an impact beyond the walls of our buildings.
We have a long-standing commitment to Equity, Diversity and Inclusion. Through lending, investing, grants, and volunteerism, NBH Bank promotes the growth, revitalization and sustainability of the communities we serve. We believe that these are important elements in building and sustaining a successful organization and a positive, results-driven culture. We strive for all of our associates to feel welcome and empowered at work.
This type of position is ideal for someone looking to build a career in finance, banking, and technology. We will provide you training and coaching throughout your onboarding experience, as well as on the job. As you demonstrate success, there will be opportunities for advancement within our organization.
The focus of a Network Security Operations Analyst centers around producing timely results that are high quality and accurate. Benefiting from an analytical, inquiring and critical mind, this job requires imagination and strong problem solving skills, but with a strong technical orientation. The job requires an ability to deal with abstract concepts, systems and ideas and all of that in an organized and self-disciplined way. Intellectual confidence is important in this job and to do it well requires close, hands-on involvement, careful follow-up and very disciplined, and limited, delegation. Central to this job is the need to weigh all decisions carefully and thoroughly, based on expertise in order to avoid unpredictable risk. You will be responsible for a variety of tasks including the continuous monitoring of cloud operations and security. Additionally, Network Security Operations Analysts are expected to continually strive for innovation, efficiencies, proactively remediate problem areas, write documentation and educate users on functionality, build a great rapport with clients and fellow associates, and treat others with respect and consideration regardless of their status or position.
As a Network Security Operations Analyst you will act in an operational role focusing on real time event and incident analysis. You will be responsible for a variety of tasks including the following:

Monitoring and analysis of cyber security events with the use of Security Information and Event Management (SIEM)
Monitor and triage infrastructure environment health and performance alarms
Triage security events and incidents following Standard Operating Procedures
Track incident remediation status from start to finish
Escalate events and incidents to next level support where appropriate
Provide incident documentation to management

Additionally an Network Security Operations Analyst will follow policies and procedures; complete administrative tasks correctly and on time; support the Bank’s goals and values; will perform other duties as assigned; benefit the bank through outside activities, participate in coordination of disaster recovery planning and preparation, build a great rapport with clients and fellow associates, and treat others with respect and consideration regardless of their status or position.
Minimum Requirements:

Understanding of cloud and on-prem network infrastructure and systems
Strong analytical troubleshooting skills
Ability to collaborate and work in a team environment
Overall Understanding of TCP/IP 3-way handshakes, network protocols, and network routing
Strong communication skills
Maintain incident or event tracking via internal ticketing system in a timely manner

Desired Skills: Ideal candidates for this position should possess some or all of the following skills:

Experience with Windows and Linux platforms
Experience with application and network performance monitoring
Experience with Microsoft Azure and AWS cloud infrastructure
Ability to make sound and timely decisions, to consistently deliver on commitments, and assume responsibility for results
Ability to think creatively and meet challenges with resourcefulness
Experience with Azure Sentinel and/or LogRhythm SIEM
Experience with database technologies including mysql, mssql, postgres, redis
Experience with firewalls, IPS, and/or load balancers
Understanding/Experience with Azure Kubernetes (AKS)
Take initiative to research and resolve problems prior to asking for assistance from Manager and ability to make quick pivots with priorities
Familiarity with Change Management processes, controls, and documentation.
Must be self-motivated, proactive, service-oriented team player with good interpersonal skills
Ability to communicate technical issues to a variety of audiences
Ability to function as part of an administrative support team
Hands on software administrative experience
Well developed and proven organization skills with ability to utilize time efficiently
Proficient in MS Office applications which include Outlook, Word, Excel, Power Point, OneNote, Visio, & Access
Exceptional verbal, written and interpersonal communication skills with the ability to apply common sense to carry out instructions and instruct others, train personnel, write procedures and correspondence, speak clearly to clients and associates
Absolute discretion when dealing with confidential matters
Strong typing skills to meet production needs of the position

Work Environment:
We are a culture that believes that people are our greatest asset and are at the heart of everything we do. We take pride in bringing clarity and simplicity to our associates (employees) and clients. Our decisions are made efficiently, fairly and locally. Our success is directly tied to the communities we serve. It is equally important for us to look through the lens of our applicants and associates to identify their individual needs. As such, we want to share the following:

We are committed to our core value of meritocracy and supporting our associates in growing within their role
Must be able to work at a rapid pace while sitting for long periods of time (typically no longer than 12 hours)
Must be able to work overtime to the extent necessary

Benefits:
In addition to your financial compensation, we also offer a generous benefits package that includes insurance, 401k, an associate stock purchase program, paid time off, associate banking perks. For more information about the benefits offered click here.

If this is what you believe in, then you’re definitely right for us. Consider making an investment in us, so that we may invest in you and your bright future.