3D Design & Implementation Specialist, CLO
Summary
Implement and support 3D garment-simulation workflows for global apparel brands using CLO software, train users, and create tutorials and content.
Responsibilities
- Present inspiring software demos and product presentation
- Be the central point to guide corporate clients in their 3D implementation strategy
- Provide technical support to corporate clients in their usage of CLO, CLO-SET and the other solutions we develop and maintain a high level of user satisfaction
- Be a corporate user advocate and liaison to other teams; identify corporate user challenges and partner with other departments to develop solutions / resolve issues
- Monitor and assess software utilization at key client accounts, collaborating with Business Development Managers to identify growth opportunities and support the development of strategic initiatives
- Train on and off-site new and existing corporate users to help them become proficient in CLO, CLO-SET and the other solutions we offer
- Participate in client projects on and off-site (open to international travel)
- Collaborate with the CLO Design & Implementation team (locally and globally) to organize and facilitate events/ projects to create corporate user engagement and awareness of our products
- Create informative tutorial videos for our YouTube channel and PDF guides to educate our corporate and individual user communities
- Help the Customer Experience department organize open workshops and other user engagement events/projects for our global Individual user community
- Create 3D content for user engagement, social media, and various initiatives
- Collaborate with software developers and UX designers to propose innovative features and/or feature improvements
- Follow up with the development team on bugs and crashes reported by users
- Beta Test the latest CLO versions before release and report any feedback/bug/crash to the development team.
Requirements (hard skills)
- Strong base in the CLO Software and/or Marvelous Designer
- Knowledge of our platforms CONNECT and CLO-SET
- Experience as a designer or pattern maker, preferably in the apparel industry, with a strong understanding of garment construction and the apparel/accessory development process
- Excellent knowledge in Pattern Making
- Knowledge in the Adobe suit is a must (especially Photoshop & Illustrator)
- Knowledge of other 2D CAD software (Modaris, Gerber, Optitex, etc..) and other 3D software (blender, Rhino, 3dsMax, etc...) is a strong plus
- Good professional writing skills Good presentation and public speaking skills
- Must be fluent in English; an additional language is a plus.
Plus if you have (soft skills)
- Be user focused and pedagogical
- Resourceful - with a can do attitude, takes initiative and is self-driven
- Team player and a great ability to work collaboratively in a fast-paced, deadline-driven environment
- Strong communication and professional presentation skills
- Strong organization and prioritization skills
- Positive and enthusiastic attitude with a desire to invest in long-term
- Tech-savvy and interested in new technologies related to 3D and the apparel and textile industry.
Additional points
- Willingness to travel (sometimes internationally)
- Must be legally authorized to work in Germany as we are unable to provide work visas
As published by lever
Resume/CV, Full name, Email, Phone, Current location, Current company, LinkedIn URL, GitHub URL, Portfolio URL
- Are you comfortable commuting to this job's location in Manhattan, NY? choose one
- What is your level of proficiency in English? choose one · optional
- What is your current Annual Base Salary? written answer
- What is your expected Annual Base Salary? written answer
- Will you now or in the future require sponsorship for employment visa status? choose one
- Do you have a portfolio or one related to your experience? If yes, please add the URL(link) or upload the file. yes / no · optional
- Please attach you portfolio upload · optional
- What do you understand about what we do at CLO Virtual Fashion? written answer
- What do you understand about the role in 3 sentences? written answer
- What challenges do you see in the role? written answer