3rd Line Escalations Engineer

Salary: £45,000 - 50,000 per year Requirements: 5 years in a 3rd line role within an MSP Strong Microsoft 365, Azure, Active Directory and Windows Server skills Great customer service skills Excellent troubleshooting and problem-solving skills Responsibilities: Support multiple clients with a wide variety of technologies Work as part of our helpdesk team in an escalations / 3rd line engineering capacity Mentor more junior engineers Attend occasional client site visits when required Technologies…