3rd Line Lead Support Engineer

Salary: £55,000 - 55,000 per year Requirements: We are looking for an experienced 3rd Line Engineer who can operate comfortably at senior 3rd Line level and take ownership of complex problems. We need strong troubleshooting and root-cause analysis skills. We need experience handling technical escalations and major incidents. We need the judgement to know when to investigate further and when to involve a specialist. We are looking for someone with strong infrastructure knowledge across Microsoft…