6 Months Customer Care Officer (Digital) #EAT
Location: Kallang
Working hours: 5.5 (alt sat) / 42 hours
Salary:$2500-$3000/month
• Manage customer’s enquiries from our digital platform (Webforms & Chats) and ensure customer enquiries are resolved to achieve customer satisfaction.
• Deliver appropriate solutions and alternatives within stipulated timelines to meet service KPIs.
• Address a wide range of customer issues including high consumption, bill presentation, account opening/termination, and bill adjustments.
• Payment arrangement (dunning block, instalment plan, payment deferment etc.)
• Support other operational tasks and assignments as required to ensure smooth team functioning.
For interested candidates, please send your updated resume: 📄
Email: angelateh@recruitexpress.com.sg 📧
Telegram: @Angie_TL 💬
Whatsapp: +65 96272860 📱
Angela Teh Ling Wei 👩💼
(CEI No.R1104464)
Recruit Express Pte Ltd
EA License No. 99C4599