Access Manager (Partial Hospitalization Program)

What to expect:

• Oversees all intake and referrals to all Partial Hospitalization Programs (PHP) on all Sheppard Pratt campuses.
• Monitors and reports trends and issues that impact admissions and patient days.
• Builds and maintains effective relationships with area acute care hospitals and community referrers to facilitate admissions and transfers.
• Ensures efficient intake processes, monitors referral trends, tracks capacity utilization, and produces actionable analytics to inform leadership strategy and operational improvements across access and care delivery services.

What you’ll get from us:

At Sheppard Pratt, you will work alongside a multi-disciplined team led by a bold vision to change lives. We offer:

• A commitment to professional development, including a comprehensive tuition reimbursement program to support ongoing education and licensure and/or certification preparation

• Comprehensive medical, dental and vision benefits for benefit eligible positions

• 403b retirement match

• Generous paid-time-off for benefit eligible positions

• Complimentary Employee Assistance Program (EAP)

• Generous mileage reimbursement program

Pay for this position is determined on a number of factors, including but not limited to, years and level of related experience.

What we need from you:

• Bachelor's degree in Psychology, Social Work, or related field of study. Master’s degree preferred (Counseling, Social Work, Public Health, Public Administration).
• Three years of related experience in crisis, emergency, or urgent care behavioral health with skills in program leadership; effective patient service access flow; mental health needs assessment; health insurance and plan coverage verifications.
• Must possess experience in written and verbal communication skills, the ability to compose correspondence and prepare clear, meaningful reports, knowledge of third-party insurance providers, policies, benefits and procedures, and proficiency using Microsoft Office software.

WHY SHEPPARD PRATT?

At Sheppard Pratt, we are more than just a workplace. We are a community of healthcare professionals who are dedicated to providing hope and healing to individuals facing life’s challenges. Join us and be a part of a mission that changes lives!