Account Associate - State Farm Agent Team Member
Description
- 401(k)
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
Our agency operates two thriving locations in Lenox and Clinton Township, with a team of 13 dedicated professionals. Guided by our motto—Care, Work & Know—we prioritize educating and protecting our clients while delivering exceptional service. Our fast-paced, goal-oriented culture emphasizes remarkable hospitality and community involvement. As a trusted name in the area and a top-performing agency, we’ve earned numerous 5-star Google reviews and statewide recognition.
ROLE DESCRIPTION:
As Account Associate - State Farm Agent Team Member for Beth Shutko - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
- Manage customer accounts and update information in the database.
- Assist customers with policy changes and inquiries.
- Process insurance claims and follow up with customers on claim status.
- Coordinate with underwriters to ensure timely policy issuance.
- Strong organizational skills and attention to detail.
- Excellent customer service and communication skills.
- Previous experience in insurance or a related field preferred.