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Account Executive, CEW

Open 55d posting dated 2 weeks ago · reposted 4× · 2 open copies

Join Axon and be a Force for Good.

At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.

Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.

Your Impact

Axon Account Executives are responsible for selling TASER products and services to medium to large law enforcement agencies. This is a quota carrying, external field position. Ability to articulate complex products, build and maintain senior level relationships, navigate across customer agencies and procurement processes, and lead the Axon team to success is required. The position provides technical and administrative product information, demonstrations, and/or product training.

At Axon, our goal is to make each individual feel valued for his or her contributions to the company’s mission to protect life. We are looking for intelligent people who want to do remarkable things. We strive to create an environment where people can succeed and enjoy coming to work every day.

What You’ll Do

Location: Midwest (IL, IN, MI, OH, WI) - Travel up to 70% of the time
Reports to: Director T1200 CEW
Direct Reports:

  • Manage and grow revenue and market share at designated agencies to maximize customer satisfaction and achieve strategic objectives
  • Develop and maintain client relationships to ultimately drive revenue growth
  • Develop and execute account strategy by collaborating with account team to deliver stronger, more relevant value propositions
  • Cultivate customer relationships and ensure effective service delivery to accounts
  • Focus on customer's satisfaction, know the customer's business and workflows, develop proper contact network within accounts
  • Support execution of strategy at the account level
  • Work with and bring in experts/specialists where required
  • Oversee and know all account activities for your major City/County/State accounts
  • Track customer activity in internal systems in order to execute on account strategy and identify additional opportunities
  • May provide customer product training as necessary
  • Accountable for individual expense budget management
  • Own account relationship and drive overall customer satisfaction for assigned accounts
  • Responsible for forecasting, keep management in touch with accounts in a timely fashion, gather intelligence on competitor activity, and give feedback to marketing

What You Bring

  • Minimum of 3+ years of demonstrated successful customer facing Software (SaaS / Cloud) Sales Experience
  • Minimum of 3+ years experience managing a book of business
  • Solution or consultative sales experience working within complex sales processes
  • Data management experience using Salesforce (preferred) or similar CRM
  • Strong understanding of Virtualization and Cloud
  • Able to travel 70% + (3-4 days a week on the road) including overnight travel
  • Able to clearly and directly articulate complex solution offerings across technical and non-technical audiences
  • Startup experience & some vertical experience
  • Law Enforcement / Public Safety experience
  • Team Player: collaborate with various team members regularly
  • Ready to own & drive the territory

Benefits that Benefit You

  • Competitive salary and 401k with employer match
  • Discretionary paid time off
  • Paid parental leave for all
  • Medical, Dental, Vision plans
  • Fitness Programs
  • Emotional & Mental Wellness support
  • Learning & Development programs
  • Employee Resource Groups (ERGs)
  • And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work.

Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.

Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Important Notes

The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.

Some roles may also require legal eligibility to work in a firearms environment.

We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at axongreenhousesupport@axon.com or via our Axon Privacy Web Form. For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice.

Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.

We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.

Phishing alert: Axon will never ask you to pay for any part of the hiring process, including training, equipment, or background checks. We do not make job offers via text message, WhatsApp, or instant messaging platforms without a formal interview process. All legitimate job openings are listed on our official careers page at . If you receive a suspicious offer or outreach from an email address that is not @axon.com, or if you are asked for sensitive personal information (bank details, Social Security Number) prematurely, please ignore the message and report it to recruitingops@axon.com.

What this application asks

greenhouse

First Name, Last Name, Email, Phone, Resume/CV, Cover Letter, Location

  • Preferred First Name optional
  • LinkedIn Profile optional
  • Website optional
  • Are you legally authorized to work in the United States for any US employer now and in the future? choose one
  • Will you now or in the future require sponsorship for employment in the United States? choose one
  • Can you provide verification of both your identity and authorization to work in the United States, to the extent required by law? choose one
  • Are you at least 18 years of age? choose one
  • Based on the below information, would you meet the requirements for a deemed export license in order to access EAR - controlled technology? choose one
  • Do you have any contractual obligations, agreements, relationships, or commitments to another person or entity that would impact, impede or interfere with your ability to join Axon? choose one
  • ACKNOWLEDGMENT OF RECEIPT AND REVIEW I acknowledge that I received a copy of Axon’s Prohibited Possessor Questionnaire (“Questionnaire”) and that I read it, understood it, and answered the questions truthfully and accurately. I understand that Axon has the maximum discretion permitted by law to interpret, administer, change, modify, or delete this Questionnaire at any time with or without notice. I understand that neither this Questionnaire nor any other communication by a recruiter, hiring manager, supervisor, manager, Axon’s People Operations, or any other Axon employee, whether oral or written, is intended in any way to create a contract of employment. I understand that Axon will keep this information secure and confidential and will not use any such information for any unlawful purpose or in any unlawful way. Finally, I again represent that all the information provided herein is truthful and accurate. choose one
  • Are you a fugitive from justice? choose one
  • Are you an alien illegally or unlawfully in the United States? choose one
  • Are you an alien who has been admitted to the United States under a nonimmigrant visa? (i.e. H-1B, TN, F1) choose one
  • Are you an unlawful user of, or addicted to, marijuana or any depressant, stimulant, narcotic drug, or any other controlled substance? choose one
  • Are you subject to a court order, including a Military Protection Order issued by a military judge or magistrate, restraining you from harassing, stalking, or threatening your child or an intimate partner or child of such partner? choose one
  • Are you under indictment or information in any court for a felony, or any other crime for which the judge could imprison you for more than one year, or are you a current member of the military who has been charged with violation(s) of the Uniform Code of Military Justice and whose charge(s) have been referred to a general court-martial? choose one
  • Federal Firearms Licensee Employee Accessor Questionnaire choose any
  • Have you ever been adjudicated as a mental defective OR have you ever been committed to a mental institution? choose one
  • Have you ever been convicted in any court of a misdemeanor crime of domestic violence, or are you or have you ever been a member of the military and been convicted of a crime that included, as an element, the use of force against a person as identified in the instructions? choose one
  • Have you ever been convicted in any court, including a military court, of a felony, or any other crime for which the judge could have imprisoned you for more than one year, even if you received a shorter sentence including probation? choose one
  • Have you ever been discharged from the Armed Forces under dishonorable conditions? choose one
  • Have you ever renounced your United States citizenship? choose one
  • What city do you currently reside in?

See also

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