Account Executive - Fully Remote in the US

Job Summary

The Account Executive is responsible for managing client relationships, driving sales, and ensuring client satisfaction throughout the sales cycle through a coordinated and efficient approach. This position will support the development of customer relationships while driving revenue retention and expansion with identified customers to meet departmental goals. This position will track to company revenue goals, maintain accountability through key performance indicators, and be involved in projects with client accounts to exceed customer’s expectations. This role requires enhanced communication and leadership capabilities.

Essential Duties and Responsibilities

• Own a portfolio of Strategic Accounts (region), responsible for developing long-term trusted consultative relationships facilitating an intimate knowledge of each client’s objectives and goals.
• Communicate and assist in implementation of a sales expansion strategy aligned with company goals.
• Identify sales targets and work towards company quotas through effective account management.
• Align with key internal performance indicators (KPIs) and ensure accountability within the team.
• Develop strong relationships with clients to understand their needs and challenges.
• Identify and pursue new sales opportunities within existing accounts.
• Collaborate with other WorkCare departments to ensure a seamless customer journey.
• Prepare and deliver presentations, proposals, and contracts to clients.
• Serve as an escalation point for issues that impact the client’s success and mitigates risk, as well as provide support to account executive team members through this process.
• Provide monthly, annual and/or quarterly client reports.
• Collaborate with internal teams to ensure smooth onboarding and service delivery.
• Maintain accurate records of sales activities in CRM, while communicating process and efficiency improvements to Account Executive team members