Account Manager

Key Responsibilities:

• Communicating with clients by phone, through email and face-to-face to ensure their needs are understood and addressed
• Building strong client relationships to maintain old business and acquire new customers
• Collaborating with various internal departments to ensure they fulfill all customer requests
• Resolving complaints and keeping track of all processes that pertain to the client’s desires
• Acting as the client’s representative in a firm to ensure their demands are met with a focus on improving the customer experience
• Collecting and analyzing data concerning consumer behavior to understand changing needs

Requirements:

• Degree in Environmental Science, Business, Engineering, or a related field
• 3 - 5 years of experience in account management, sales, or client servicing (preferably in waste management, environmental services, or related industries)
• Good understanding of Singapore’s environmental regulations and compliance standards e.g. (NEA and stay up to date)
• Strong interpersonal and communication skills, with the ability to build and maintain long-term client relationships
• Proven ability to manage multiple client accounts and projects in a fast-paced environment
• Sales-driven mindset with the ability to identify business opportunities and secure new clients

Office Location: 40 Penjuru Rd, Singapore 609145
Working Hours: Monday - Friday, 9am - 6pm

Please note that only shortlisted candidates will be notified.