Account Manager
POSITION PURPOSE:
The Account Manager is responsible for growing top line sales, market share, and bottom-line profit. Differentiate Briggs Industrial Solutions, products and service from the competition. Develop ongoing, profitable relationships with customers and promote company brand. Focus on promoting sales of new and used equipment, parts, service, and rental within the assigned territory to ensure customer retention and satisfaction. Ensures all Briggs Industrial Solutions standards are adhered to and executed consistent with company direction.
PRINCIPAL RESPONSIBILITIES AND DUTIES:
Find, penetrate, design, present solutions, and close deals particular to respective product vertical
Identify, meet & develop rapport with target companies to ensure capital equipment purchasing decisions
Grow profitability with existing and conquest accounts through the sale of additional new and used equipment, parts, service, and rental
Assist Manager, Sales in forecasting sales in assigned territory, including setting account targets for sales of new and used equipment, parts, service and rental
Maintain detailed account profiles and prepares sales reports as required
Meet or exceed assigned market share and profitability objectives
Design and implement vigorous prospecting plan to find, develop and execute sales opportunities
Sell all equipment in Briggs Industrial Solutions portfolio, respective to assigned business vertical and product line, to new and existing customers within assigned accounts and geography
Enhance professional delivery by continuously increasing product and industry knowledge and interpersonal skills
Attend and participate in company-sponsored events and industry trade shows
Build and maintain ongoing awareness of new products, services, competitor activities and market data
Perform other related duties as assigned
minimum qualifications:
Basic Knowledge & Competencies:
Excellent Customer Service, communication and multi-tasking skills
Outstanding Sales Leadership and Customer Relationship Building Skills
Strong Financial focus, including capital buying process, cognitive skills, problem analysis, decision making and quantitative analysis
Ability to assess customer patterns and adjust labor and branch focus accordingly
Thorough knowledge of all systems, procedures, techniques, equipment, operations, standards and reports that apply to the branch
Proficient in Microsoft Office Word, PowerPoint, Outlook, Excel and CRM tools
Previous Experience/Education:
Bachelor’s Degree or equivalent experience is preferred
1+ years' experience in selling complex products – experience in warehouse products are preferable
Strong understanding of warehouse operations; shipping and receiving, put-away, order picking, replenishment, facilities management, throughput, cycle counting, transportation and logistics
Thorough knowledge of supply and demand chain management fundamentals such as inbound raw material flow and outbound distribution
Proven success in designing, quoting, and closing the sales of equipment and other allied products
PHYSICAL REQUIREMENTS
Out of town travel: less than 25%
Standing, walking, lifting, twisting and bending on a frequent basis
Ability to lift up to 40 pounds