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Account Manager — Candidate & Lead Pipeline

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Account Manager — Candidate & Lead Pipeline (Part-Time, Remote).

Job Details:
- Part-time, 15-20 hours per week.
- Fully remote.
- Must have 4+ hours per day overlap with US time zones.
- Compensation: USD $10-15 per hour.
- English fluency required.
- Spanish fluency is a big plus but not required.

About Wednesday:
- Wednesday connects licensed tradespeople, such as electricians and plumbers, with contractors and home-services companies across the US.
- This role owns everything after a candidate replies, turning expressions of interest into hired tradespeople.

Responsibilities:
- Candidate inbox: answer candidate replies same-day, share role details, answer pay and location questions, and get candidates to commit to a call using existing playbooks and templates.
- Phone screens: conduct brief screening calls with candidates and log clean notes.
- Scheduling: book screened candidates with client hiring teams, confirm by text and email, and chase no-shows and reschedules.
- Client handoffs: match candidates to the right client, write short profile summaries, and keep client lead sheets current.
- Pipeline follow-through: nudge silent leads, check in after every interview, and keep statuses updated.

Requirements:
- 2+ years in recruiting, staffing, sales, account management, or another customer-facing role.
- A strong natural writer capable of writing short, warm, and human emails and texts.
- Organized and detail-driven, comfortable living in spreadsheets.
- Great on the phone with tradespeople, appearing practical and direct, not scripted.
- Self-directed, running the process end to end with light oversight.

Nice to have:
- Spanish fluency.
- Staffing or trades industry background.
- Experience with Google Workspace.

Tools:
- Google Sheets, Gmail, Calendar, Slack

Location: Remote - GMT-08:00 to GMT-05:00

Skills required for this job:

  • Account management
  • Google Workspace
  • Recruitment
  • Spreadsheet management
  • Staffing
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